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  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • What bookkeeping services do you offer?
    We offer a comprehensive range of bookkeeping services including Accounts Payable & Receivable, Payroll, BAS, IAS, PAYG, and more. Our services are designed to keep your accounts up-to-date and compliant with all regulations.
  • How can I contact customer support?
    You can contact our customer support team via phone at 1300 022 422, email at caboolturebookkeeping@gmail.com, or through our website's contact form. We are available from Monday to Thursday: 9 AM–7:30 PM, Friday: 9 AM–5 PM, and Saturday: 9 AM–12 PM.
  • How can I book a free consultation?
    You can book a free 15-minute consultation by visiting our website and filling out the consultation form. Alternatively, you can call us at 1300 022 422 to schedule an appointment.
  • How can I submit my documents for bookkeeping?
    You can submit your documents digitally through our secure online portal. This paperless approach saves you time and ensures that your documents are processed efficiently.
  • What payment methods do you accept?
    We accept payments via Cash and Credit Card. All transactions are conducted in Australian Dollars (AUD).
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