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  • Why are FAQs important for my business?
    FAQs help site visitors find quick answers to common questions about your business, improving their navigation experience and reducing the need for direct customer support.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • What types of bookkeeping services are available?
    We offer a comprehensive range of bookkeeping services including Accounts Payable & Receivable, Payroll, BAS, IAS, PAYG, and more. Our services are designed to keep your accounts up-to-date and compliant with all regulations. For a full list of services, please visit our services page on the website.
  • What are the customer support contact details and hours?
    You can reach our customer support team via phone at 0411 317 666, email at caboolturebookkeeping@gmail.com, or through our website's contact form. Our support hours are Monday to Thursday: 9 AM–4 PM, Friday: 9 AM–4 PM - All other times via appointment
  • How can I book a free consultation?
    You can book a free 15-minute consultation by visiting our website and filling out the consultation form. Alternatively, you can call us at 1300 022 422 to schedule an appointment.
  • What is the process for submitting documents for bookkeeping?
    You can submit your documents digitally through our secure online portal. This paperless approach saves you time and ensures that your documents are processed efficiently. For detailed instructions, please visit our website or contact our support team.
  • Which payment methods are accepted?
    We accept payments via Cash and Credit Card. All transactions are conducted in Australian Dollars (AUD). For more details, please visit our payment information page on the website.
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